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WIC Services |
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Nutrition Services
Breastfeeding Services
WIC Foods
Education Materials
Locate PHFE WIC Centers
Hours of Operation
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PHFE WIC provides in-house staff training for newly hired employees. On-going
training for all employees include health and nutrition, counseling and group
facilitation skills, breastfeeding and state-mandated topics
New Employees
Employees hired with the PHFE WIC program receive in-depth training to become
proficient in providing first-rate WIC services and exceptional customer
service.
New employees receive training in the following areas:
- Integrated Statewide Information System (ISIS) computer system
- Client-centered counseling techniques (Motivational Interviewing)
- Group facilitation techniques
- Customer Service and cultural awareness
- Nutrition for pregnant and postpartum women, infants and young children
- Breastfeeding
- Other topics including including nutrition for teens, administrative skills,
child abuse policies and employee wellness
Employees who are hired as Nutrition Program Assistants undergo an extensive
evaluation of their knowlege and skills to become state-certified WIC Nutrition
Assistants (WNA). This Process assesses competency in 6 areas: Communication and
Cultrual Awareness, WIC Certification, Nutrition and Health in WIC, Individual
Education (Counseling), Food Instruments and Food Packages, and Group Education
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